The facilities start at a 24-hour front desk, with concierge service, luggage storage, a tour desk, currency exchange and daily housekeeping. Private check-in and check-out, a lift, a safety deposit box and 24-hour security are also available, and CCTV covers the common areas.
Wellness is a major part of the offer: the spa has full body, hand, head, neck, back and foot massages, a steam room, a sauna, body scrubs, facial and hair treatments and a foot bath, and there is a fitness centre with locker rooms. The rooftop swimming pool comes with sun loungers, sun umbrellas and pool towels.
Dining centres on the restaurant, which serves Vietnamese and European cuisine, with a bar and a wine and champagne list. Breakfast is offered with continental, American, buffet, vegetarian, Asian and breakfast-to-go options. Free WiFi is available in all areas, and the hotel also offers an airport shuttle, bicycle rental, a cooking class and family rooms.